One Love Foundation is looking for a passionate and savvy Digital Communications Manager to oversee and grow our digital engagement. The organization is at an inflection point where our growth is increasing, and it is time for the digital education component of our work to be accelerated. We are a fast-moving, hungry team that balances planned and opportunistic campaigns in our national strategy. This position would need to work across departments and programs to make sure we are properly leveraging our digital presence in the most effective way.


Key Responsibilities & Outcomes:

This individual will lead One Love’s efforts to use digital communication channels to expand our educational reach and increase our constituents’ engagement with our work. Specifically, that work will include:

  • Web Site: Manage and develop as an education and campaign platform, including direct responsibility for coding and design
  • Email Marketing: Build annual email marketing strategies that compliment One Love’s broader messaging and engagement goals. Manage email strategy to effectively communicate with diverse groups of audience by making use of advanced features in Pardot and Salesforce
  • SMS: Explore technologies like SMS to more regularly and effectively engage our constituents in this work
  • Analytics: Oversee analytics across these channels (as well as social media) to find actionable insights that can further our reach and effectiveness. Improve the efficiencies of internal processes and systems, such as data collection and reporting
  • Team: Be a collaborative member of One Love’s marketing team, supervising and growing the digital and technical team over time, and serving as lead contact for all digital vendors

Qualifications & Attributes:

Professional Qualifications and Experience

  • Bachelor’s degree from an accredited organization or relevant experience
  • 3 – 5 years experience in digital communications/marketing role
  • Detail oriented digital project management experience
  • Software Experience:
    o Email management expertise with Pardot or similar eCRM
    o CRM: fluency with Salesforce
    o Website: expertise with WordPress (i.e. content update, plugin update, user role management, etc)
    o Analytics: expertise with Google Analytics
    o Familiarity with HTML and CSS
    o Familiarity with design and video software for digital media creation
  • Expertise in content marketing and SEO based digital marketing and lead conversion
  • Strong project management skills with ability to communicate effectively with Salesforce and web developers
  • A keen eye for design
  • Strong presentation skills and attention to detail

 Personal Qualities and Attributes

  • Passion for our mission and work – ability to communicate that passion with external contacts and inspire others to get involved; great excitement about being part of a movement to end relationship abuse
  • An ability to both learn and work quickly
  • Natural problem-solving instinct, ability to generate solutions for problems or challenges that emerge
  • Proactive and hard-working individual who works well both independently and as part of a team
  • Ability to prioritize, plan, and anticipate work that needs to be done
  • A polished communicator and excellent writer, able to effectively articulate the case for One Love support
  • High energy, enthusiasm, and a strong work ethic
  • Ability to manage multiple priorities at once and to galvanize a team to do so as well
  • Collaborative, team-driven style
  • Superior organizational, time-management and follow-up skills
  • Entrepreneurial mindset that embraces experimentation and can quickly pivot where required
  • Demonstrated commitment to diversity; someone who views others with an assets-based lens, values all individuals and respects differences in regard to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance



The compensation and benefits package are competitive with comparable nonprofits in the region. The position is based in Westchester County, New York, a 35-minute train ride from Grand Central Station in Manhattan.


TO APPLY: Send the following to [email protected]

    • Put: “I’m your next Manager, Digital Communications” in the subject line
    • Include an attached resume in PDF format
    • In your cover letter, please answer this question: In one paragraph, what is a digital campaign idea to support One Love’s mission that could be executed around Valentine’s Day for minimal investment?

One Love is committed to building a truly diverse and inclusive organization, and to providing equal employment opportunities to all qualified individuals.  One Love does not discriminate on the basis of race, color, ethnicity, religion, age, sex, gender, gender identity and expression, sexual orientation, national origin, or disability.  People from all diverse backgrounds are strongly encouraged to apply.

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